For two decades, enterprise SaaS providers have trained companies to view business email through a rigid per-seat lens: $6 to $18 per user, every month, forever. But email usage is never uniform. Here is why capacity-based bands are the fairer alternative.
The unintended workarounds teams create#
Faced with compounding per-seat invoices, what do managers do? They create dangerous operational compromises: three employees sharing one login password, or staff using personal @gmail.com accounts for company business.
This creates massive security vulnerabilities: shared credentials prevent two-factor authentication from functioning properly, access cannot be audited, and departing team members retain access to sensitive corporate records.
Security consequence of shared logins
When teams share passwords to avoid buying extra user seats, your organization loses regulatory audit trails and session invalidation guarantees.
How capacity bands solve the equation#
WigoSend takes a different architectural approach: capacity bands. Instead of counting individual humans, you select an overall workspace band based on your business stage—such as Band 25 (up to 25 mailboxes, 100 GB storage) or Band 50 (up to 50 mailboxes, 250 GB storage).
Inside your band, storage and mailboxes are pooled. An executive can utilize 20 GB of storage while a warehouse tablet uses 500 MB. You can provision addresses for temporary interns, legal aliases, and departmental distribution lists without opening your credit card every single time. Learn more about WigoSend Mail features or connect WigoSend Team shared inboxes to triage customer queries.
Comparing total cost of ownership#
Let's look at the financial math for a mid-sized enterprise with 35 employees and 10 operational functional mailboxes (45 total addresses):
| Model | Per-User Monthly Rate | 45 Mailboxes / Month | Annual Spend |
|---|---|---|---|
| Big Tech Suite Standard | $12.00 / user | $540.00 / mo | $6,480.00 / yr |
| Legacy Exchange Host | $7.50 / user | $337.50 / mo | $4,050.00 / yr |
| WigoSend Band 50 (Pooled) | Flat capacity band | $140.00 / mo equivalent | $1,680.00 / yr |
Freedom to communicate professionally#
Every employee, contractor, and operational desk deserves a legitimate `@company.com` identity. By removing the per-user gatekeeper, WigoSend empowers businesses to build professional identity into every layer of their team. Compare all pooled plans on our capacity pricing page or start a 14-day free trial.
Published by Sarah Chen
Head of Product & Platform Operations at WigoSend. Specializing in high-reliability email routing, data sovereignty, and communication infrastructure.
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